Support

Product Support

NEXO provides technical support to help customers understand product specifications, compatibility, and proper use.

For support inquiries, please contact:

Before Contacting Support

To help us assist you efficiently, please include:

Product name and model
Description of the application or system
Voltage and capacity requirements (if applicable)
Any observed issue or error condition

Application & Compatibility

NEXO products are designed for specific 12V applications. Product suitability depends on system requirements, operating conditions, and proper installation.

Customers are responsible for verifying compatibility with their intended application prior to use.

Safety Notice

Lithium batteries must be used in accordance with applicable safety guidelines and manufacturer recommendations. Improper use, installation, or modification may result in damage or unsafe operating conditions.